Frequently Asked Questions

Hearth products are rapidly becoming more and more complex as new technologies are introduced.  Here we provide answers and links to some common questions:

Q: What different types of Fireplace and Stove products are available?
A: Click here for a discussion of the various choices

Q: Can a woodburning fireplace "behave" itself in a tightly constructed home?
A: Click here for the answer

Q: How do I start a wood fire?
A: Click here for the answer

Q: How do I light the pilot on my gas fireplace?
A: Click here for a pictorial tutorial

Q: What is the difference between direct vent, b-vent, and vent free gas fireplaces?
A: Click here for a discussion of the various choices